Question 1

Is food safety record-keeping a legal requirement in the UK?

Accepted Answer

Yes. Every UK food business must operate a food safety management system based on HACCP principles and keep records that prove it works — temperature logs, cleaning schedules, allergen information. When an Environmental Health Officer (EHO) inspects, those records are what they read, and gaps in the paperwork lower your food hygiene rating even when the kitchen itself is spotless.

Question 2

Do EHO inspectors accept digital food safety records?

Accepted Answer

Yes. The law doesn't require paper — inspectors need to see that checks were completed and recorded at the time, by a named person. Blueroll timestamps every check with who did it, and exports your records as a PDF pack you can hand over during an inspection.

Question 3

Can Blueroll replace the Safer Food, Better Business (SFBB) diary?

Accepted Answer

Yes. Blueroll covers the same daily checks as the FSA's SFBB pack — opening and closing checks, fridge and freezer temperatures, probe calibration, deliveries — as digital checklists with reminders. The difference: a missed check is visible the same day, not discovered at your next inspection.

Question 4

How much does Blueroll cost, and is there a contract?

Accepted Answer

£24.99 a month for one site, £49.99 for two, £74.99 for three — every feature and unlimited team members included, no per-user charges. There's no contract and no 12-month lock-in: the subscription is monthly and you can cancel anytime.

Question 5

Is the 14-day free trial really free?

Accepted Answer

Yes. You get full access for 14 days and pay nothing unless you keep it. Billing runs through the App Store, so cancelling is one tap in your subscription settings — no phone calls, no sales team.

Question 6

How long does it take to set up a digital food safety system?

Accepted Answer

Most kitchens run their first full day of digital checks the day they sign up. UK checklist templates are built in — you adjust temperature ranges, times and role assignments to your kitchen instead of starting from a blank page.

Question 7

Can I create my own checklists?

Accepted Answer

Yes. Start from the built-in UK templates or build your own: custom checks, your own safe temperature ranges, deadlines, and role assignments — so a kitchen porter, a chef and a manager each see their own list.

Question 8

Is a food safety app difficult for kitchen staff to use?

Accepted Answer

No. A check is: open, tap the temperature, done. Kitchen staff use the app on their own phones — there's nothing to buy — and the office runs in any browser on the same live data. Everyone sees only the checks assigned to their role.

Question 9

How do I track the 14 allergens across my menu?

Accepted Answer

Blueroll builds an allergen matrix from your actual recipes, covering all 14 UK-regulated allergens, with CSV and PDF export for your front-of-house folder. Change a recipe and the matrix updates with it — no separate spreadsheet to keep in sync.

Question 10

Is my data secure, and what happens if I cancel?

Accepted Answer

Your records are encrypted and stored in line with UK GDPR. If you cancel, export your reports and history first — your compliance record is yours and doesn't disappear with the subscription.

You run the business.
We handle compliance.

Everything an inspector checks, running daily without you.

The office is a laptop. The kitchen is a phone.

Less than a pack of blue rolls.

Useful before you pay us anything.

Download the free HACCP checklist

Show your hygiene rating on your website

Would your paperwork survive a Tuesday-morning EHO visit?

Frequently asked questions

The 5 on your door
starts tonight.

You run the business.We handle compliance.